Terms & Conditions

Terms and Conditions

Welcome to Residual Society. By placing an order with us, you agree to the following terms and conditions:

1. No Return/Refund Policy
All sales are final. We do not offer returns or refunds on any products once an order has been placed and confirmed. Please ensure that you review your order details, including size, color, and quantity, before completing your purchase.

2. Size Exchange Policy 
We understand that sizing can be tricky. If the product you ordered does not fit, we offer a one-time size exchange under the following conditions:
- The request must be made within 7 days of receiving the order.
- The item must be unworn, unwashed, and in its original packaging with tags attached.
- The customer is responsible for the shipping costs for returning the item to us and receiving the new size.
- Size exchange is subject to availability. If the requested size is unavailable, we may offer an alternative or store credit at our discretion.

3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos and a description of the issue. We will review and resolve the matter accordingly.

4. Order Cancellations 
Once an order is placed, it cannot be canceled or modified. Please double-check your details before finalizing the purchase.

5. Shipping & Delivery
We aim to ship all orders within the estimated timeline mentioned at checkout. Delays may occur during peak seasons or due to unforeseen circumstances. We are not responsible for delays caused by third-party shipping services.

6. Contact Us
For any questions, concerns, or size exchange requests, reach out to us on whatsapp - 7738494633